Before reaching out, please check the following:

• Didn’t receive your download?
Check your inbox, spam, or promotions folder for an email from Stream Designz with your download link.

• Downloaded the file but can’t open it?
Our downloads come as ZIP files and need to be extracted on a desktop or laptop.

• Having trouble setting things up?
Most setup questions are software-specific. Let us know what software you’re using (OBS, Streamlabs, etc.) so we can help faster.

If you’ve checked the above and still need help, we’re happy to assist.