What Format Are the Files I Download?
Stream Overlay Packages
Static Overlays are available in PNG format.
Animated Overlays are in MP4 or Webm format.
Twitch Sub Emotes Package
Static Emotes - are available in PNG format.
Animated Emotes - are in GIF
Can I Download My Purchases on Mobile?
While you may browse and purchase from any version of our site, please be aware that the majority of our products are delivered as compressed ZIP files. That means you'll need to extract them to get to your actual files. While this is easy on a desktop/laptop, it can be tricky on mobile, and may require an app to work. So yes, you can download your purchases on a mobile device, but we don't necessarily recommend it.
Do My Download Links Expire/Have a Download Limit
Your download links don't expire, and do not have a download limit, but it's important that you either bookmark the download link or save the download email if you feel you'll need to download again in the future. Download links are generated at the point of purchase. Even if you are signed in, they will NOT be saved to your account.
I Need a New Download Link Because I Lost My Link, My Computer Broke and I Lost All My Files, Etc.
If you lose your link and need a new one within 45 days of your purchase, just contact us. After that point, it is our policy not to provide new download links. We suggest that you backup your files in the cloud or on an external device for safety.
On Which Streaming Platforms Can I Use the Overlay Designs?
Regardless of the streaming platform (Twitch, YouTube, or Facebook) or the software you are using (OBS Studio, Streamlabs, StreamElements, Twitch Studio, XSplit, or Lightstream), our stream overlays can be used without any probelms.
What Size / Ratio Are the Templates?
All of our stream overalys are 1920x1080 pixels. This is a ratio of 16:9 and is the standard ratio for landscape (sideways) screens. If you stream in 720, you will be able to resize the overlay inside your streaming platfrom to fit your resolution.